Cancellation Policies

Summer Season/Holidays/Festivals/Events:

More than 7 days prior to arrival – $10 + tax cancellation fee; balance refunded via original payment process. Within 7 days prior to arrival – guest will forfeit AD equal to 100% of one nights rent (per room).

Fall/Winter/Spring:

More than 48 hours prior to arrival – $10 + tax cancellation fee; balance refunded via original payment process. Within 48 hours prior to arrival – guest will forfeit AD equal to 100% of one nights rent (per room).

Promotions: 

There may be specific cancellation policies for specific promotions.  Guests are fully responsible for adhering to all fine print of any special deal or promotion.

Natural Disasters/ “Acts of God”:

Eastern Washington is prone to wild fires. Our management and staff have no control over the weather or any other natural disaster.  Cancellation policies will not be changed for Natural Disasters or “Acts of God.”  If you have concerns regarding the weather or air quality, it might be prudent to wait to complete your reservation until a date closer to your expected arrival.  By completing this reservation, you are assuming full responsibility for your reservation and its cancellation policies.

No Show:

No show will be charged 100% of the amount of a 1 night stay. In the event of insufficient notice of cancellation, advance deposits will not be refunded. There are no exceptions made for this rule.

Groups:

Groups may have their own cancellation policies written up in their contract. Call for details for your specific group.

Cancellations From Third Parties:

If a reservation was made through a third party website, they may be required by that website to cancel through them. Mountain View Lodge cannot cancel or change these reservations.