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Customer Reviews

I know. You may think that we will only be posting the positive reviews on our own site. And that’s actually ALMOST true; most of them are positive. And we DO want you to hear all the good things our “family” says about us, but we want you to hear our responses to constructive criticism, as well.

So take a look. These are from hand-written notes left on the cards provided in our rooms. Judge for yourself… or better yet, come on over and see if what you read is really true!

One more thing...we also invite you to take a look at our reviews on our business listings below. We hope you will leave your own as well.

Kim & Gerry Ustanik and Family 

 


Sandberg 5-28-14

Name: Barbie & Larry
Room: 49
Date: 8/1/14

Comment: Absolutely perfect!


Sandberg 5-28-14

Name: D. Tracewell
Room: 22
Date: 7/31/14

Comment: What an awesome place. Great amenities and great views. Thanks for the concert tickets. We'll be back.


Sandberg 5-28-14

Name: Cheryl B.
Room: 44
Date: 7/28/14

Comment: Thank you for a great stay! The room was very clean and comfortable. By providing me with the "coffee service" in my room. Helped my stay to be even more pleasant. I am glad I had the opportunity to meet you. May God/Jesus continue to give you great success and Blessings in abundance. -Cheryl :)


Sandberg 5-28-14

Name: Emily G.
Room: 43
Date: 7/5/14

Comment: This place is full of friendly staff and we fell very welcome. Rooms were clean, as well as facilities! Made our stay very pleasant. Definitely coming back :)


Sandberg 5-28-14

Name: K. Sandberg
Room: 45
Date: 5/28/14

Comment: Very nice place to stay. Rooms are clean and comfortable. Your outdoor BBQ area is awesome! Your pool/hot tub is also wonderful. Our dog Jax thanks you for the "doggy treat bag." Only thing I can think of is that it would be nice if the TV was centered in front of the bed. Other than that, you get an A+ from us. Thank you!


Terry Shirley 5-15-14

Name: Terry & Shirley
Room: 25
Date: 5/15/14

Comment: Very nice. Thank you for such a nice quiet place to stay. God bless you and yours.


Rappe 5-13-14

Name: M. Rappe
Room: 27
Date: 5/13/14

Comment: We loved it here. Pool was great. Perfect location. Will come again and tell our friends and family. Need coffee pots in room or open earlier. Thanks!

Our Response: We are sorry we forgot to inform our guests about our free in-room coffee service. We will bring this up to our staff and hope we can provide you with coffee service next time you stay with us!.


McDonald 4-27-14

Name: McDonald
Room: 29
Date: 4/27/14

Comment: Very nice, stay was very pleasant, check-in was very INFORMATIVE and room services was good. Continue sharing the nice hospitality... God bless -n- share that smile!


Bruskrud 4-14-14

Name: Bruskrud
Room: 21
Date: 4/14/14

Comment: You have the cleanest lodging ever. The hosts are extra accommodating. We love to stay here. Hope to return soon.


M Wallace 4-7-14

Name: M. Wallace
Room: 27
Date: 4/7/14

Comment: Thank you for a wonderful stay - The beds are fabulous so comfortable. Thanks for the wine, wine glasses and fun coupons. We had a wonderful time!


M Wallace 4-7-14

Name: M. Sarteu
Room: 27
Date: 3/28/14

Comment: I’m nearly blind so you may not be able to read this – nearly 90 year old, too.  But without a doubt you can’t be beat.  And you really are like family.  You’ll always be my choice – thank you so much.  I told every VIP I talked to at the Casino that if they ever stayed here, they’d never stay anywhere else.  True talk!  Since you’re my family and I’m the oldest, thanks from Grandma.  PS. I don’t want to go home.


M Wallace 4-7-14

Name: R. Heck
Room: 46
Date: 2/16/14

Comment: Thank you so much for going in with the local wineries and restaurants with Living Social to make this an affordable and exceptional wine and dine experience! We celebrated Valentine’s weekend and had a great time. The window in our room seem un-secure to me but otherwise we enjoyed our stay.


M Wallace 4-7-14

Name: J & K Peterson
Room: 43
Date: 2/16/14

Comment: Enjoyed the motel, clean and comfortable, good service the only downfall was the continental breakfast which was not great + store was to small to accommodate everyone set up was poor they should have offered condiments for Bagels ie. Jam.

Our Response: The Doc House Coffee Co. owner and I talked about this after receiving the note.  Although there was a great deal offered, we felt that maybe we should consider expanding the space to include the MVL “Family Room” next year on busy weekends.  That might be more comfortable for people that may be ‘pushed away’ by crowds.


M Wallace 4-7-14

Name: D. Weaver
Room: 29
Date: 12/28/13

Comment: Found you guys last year, and we’re back this year. I can’t sing your praise enough. Clean (doggie) rooms (a first), sweet kind staff, and the coffee shop across the street is a bonus! What wonderful dog loving folks! And great coffee & breakfast. Good idea.


M Wallace 4-7-14

Name: A. Jones
Room: 25
Date: 11/25/13

Comment: Kim, thank you so much for a lovely stay. It’s so good to be back in our home area even for a short visit. Breakfast was a nice touch and we appreciate the wine. See you in the Spring. God’s Best.


M Wallace 4-7-14

Name: Monk
Room: 21
Date: 11/18/13

Comment: Very comfortable - Love the fact that each time we come there is always something upgraded! We enjoyed this place.


Contact us

 25 Wapato Point Parkway
     Manson, WA 98831
 info@mvlresort.com

 Tel: (509) 687-9505
    Toll: 1 (800) 967-8105

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